Filthy Friday - Terms and conditions

TERMS AND CONDITIONS

1. Acceptance of the Terms and Conditions

These Terms and Conditions govern the use of the website www.filthyfriday.rocks (hereinafter, the "Site") and all its services and products offered by Easycomm, S.A., a Panamanian corporation duly registered under Commercial Folio No. 768790 (S) (hereinafter, "the Company"). The Company is the sole owner, creator, and developer of the Site and the services offered through it (hereinafter, the "Service").

By accessing our Site, you acknowledge and declare that you have read and understood these Terms and Conditions of Use, and that this document constitutes a binding agreement (hereinafter, the "Agreement") between you and the Site.

By accessing and using this Site, you accept these Terms and Conditions. If you, as a user, do not agree with these terms, policies, and principles, please do not access or use this Site.

Company Information:

• Legal Name: Easycomm, S.A.
• Trade Name: Easycomm, S.A.
• RUC: 2171478-1-768790 DV 54
• Address: Province of Bocas del Toro, District of Bocas del Toro, Corregimiento of Bocas del Toro (Cabecera), Isla Colón Urbanization, Ave E Norte, between 1st and 2nd streets.
• Phone Number: +507 760-9968
• Email: what@easycomm.fun 

If users have any questions regarding these Terms and Conditions, they may contact our Customer Service team via the chat available in the administration panel of our Site or by email at what@easycomm.fun.

2. Modifications to the Terms and Conditions

The Company reserves the right to modify these Terms and Conditions at any time. Any substantial changes will be notified through our Site. Continued use of the Site and our services after the publication of the modifications will constitute your acceptance of such changes. We recommend that users periodically review these Terms and Conditions to stay informed of any updates.

3. Privacy

The Company is committed to protecting your privacy. Please review our Privacy Policy [Insert Link] to understand our practices regarding the collection, use, and protection of your personal information. By using our Site and services, you agree that your personal data will be processed in accordance with that Privacy Policy.

4. Eligibility

To use the services provided by the Company, users must meet the following eligibility requirements:

• Legal Age: The services and events offered by the Company are intended exclusively for individuals who have reached the legal drinking age in Panama or their country of origin (18 years or older). By purchasing a ticket or contracting our services, you declare and guarantee that you meet the required legal age. The Company reserves the right to request valid identification to verify users' ages at any time.
• User Responsibility: It is the users' responsibility to ensure that they have the necessary legal capacity to use our services and attend our events. The Company is not responsible for the use of our services by individuals who do not meet these requirements. Users who provide false information about their age will be responsible for any legal consequences and damages resulting from such falsification.
• Right of Admission: The Company reserves the right of admission and may deny access to anyone who does not meet the eligibility requirements established herein or who, in the Company's judgment, behaves inappropriately. This policy applies to both ticket purchases and event attendance.

5. Services Offered

The Company is committed to providing a unique entertainment experience through its events, offering a wide range of services designed to ensure the satisfaction and safety of all attendees. Our services include, but are not limited to:

• Event Organization and Management: Detailed planning and execution of events, ensuring a smooth, safe, and enjoyable experience for all participants.
• Hiring of Staff and Talent: Selection and hiring of qualified personnel, including security, lifeguards, DJs, artists, and other professionals necessary for the successful execution of events.
• Event Promotion and Advertising: Marketing and advertising strategies to ensure broad dissemination and participation in our events, using various channels and platforms.
• Ticket Sales and Management: An efficient and secure ticket sales process through our website, with customer service available to address any questions or concerns.
• Logistics and Operational Coordination: Management of all logistical aspects, including stage setup, installation of sound and lighting equipment, and coordination of auxiliary services such as transportation and catering.
• Security and Control: Implementation of security and control measures to ensure the well-being of all attendees, including entrance screenings and event surveillance.

6. Ticket Purchase Process

The ticket purchase process for the Company’s events is conducted through different mechanisms. Below are the steps for purchasing through our website:

• Event Selection: Users can visit the tickets section on our website https://filthyfriday.rocks/shop-tickets/ and select the event they wish to attend. Each event has a specific date and a detailed description of the activities.
• Registration and Authentication: Users must create an account on our website or log in to an existing account. This allows the Company to keep a record of purchases and facilitate the check-in process at the event.
• Personal Information and Age Verification: During the purchase process, users must provide personal information, including name, email address, nationality, and date of birth. The Company reserves the right to request additional documentation to verify users' ages.
• Payment: Users can complete payments through the options available on our website, including credit and debit cards. All transactions are secure and protected by encryption systems. On-site purchases on the event day can be made via credit card, debit card, or cash.
• Purchase Confirmation: Once the purchase is complete, users will receive a confirmation email with ticket details.

7. Refund and Exchange Policy

• Payment Window:
  • The payment window to complete the booking transaction will open 24 hours before the event. The customer is responsible for making the payment within this period.
  • The Company does not guarantee ticket availability if the payment is not made within the established window.
• Refund Policy:
  • All sales are final.
  • No refunds will be granted under any circumstances, including, but not limited to, customer cancellations or no-shows.
  • In the event of event cancellation by the organizer, customers will be informed of available options, which may include rescheduling or refunding.
• Exchange Policy:
  • Customers may make limited modifications to their booking only on the payment day, subject to the following conditions:
    • Ticket Removal: Users may reduce the number of tickets in their reservation.
    • Guest Information Change: Customers may update the information of designated attendees.
    • No additional tickets can be added to an existing reservation, as this would alter the total order amount.

8. Event Cancellations and Modifications

• Event Modifications: The Company reserves the right to modify the date, time, or location of the event for justified reasons. Any changes will be communicated to attendees at least 24 hours in advance.
• Force Majeure: The Company is not responsible for the cancellation, interruption, or modification of events due to force majeure situations such as natural disasters, strikes, pandemics, civil unrest, or other circumstances beyond its control.
• Rescheduling and Refunds: In cases where force majeure forces an event suspension, the Company will attempt to reschedule it. However, rescheduling is not guaranteed, and refunds are not obligatory.

For any claims related to event cancellations or modifications, customers may contact what@easycomm.fun